Managed IT support, done properly
Fast fixes, plain English, and security built in. The Harrogate IT team who speak your language and actually pick up the phone.
- 95% of issues fixed in under 15 minutes
- Switching providers? We make it painless
- Cyber Essentials Plus certified — security built in
We'll only use your details to help with your enquiry.
How secure is your business, really?
Answer seven quick questions based on our IT Security Baseline and get an instant Cyber Essentials readiness score, plus the exact gaps worth fixing.
- Instant red, amber or green score
- See exactly which checks you'd fail
- A clear plan to fix them, no obligation
How secure is your business, really?
Answer 7 quick questions based on our IT Security Baseline and get an instant Cyber Essentials readiness score, plus the gaps worth fixing. About 2 minutes.
"Hope is not a cyber security strategy." Carl Hamilton, Founder
Businesses that trust Hamilton Group
"Very supportive company, Hamilton takes away the stress of having to deal with IT issues in my business. Always on the end of the phone when I need them, and they resolve my problems quickly."
"Carl was very helpful throughout & the migration went very well. He was on hand to sort out any teething issues, taking calls early morning and into the night. Would recommend for knowledge, attention to detail and great customer service."
"The team are always helpful and professional. They take the time to explain and go the extra mile."
We fix it properly. Then we keep it that way.
We don't patch it and hope. We fix the root cause, explain things clearly, and don't disappear after onboarding.
Founded in Harrogate in 2015, we're not a faceless helpdesk. You get a local team that treats your IT like their own, with 30+ years' combined experience, Level 3 engineers, and Microsoft, Apple and cyber security specialists.
Book a free review
Hamilton Group vs a typical IT provider
Why businesses outsource their IT to Hamilton
Protection
24/7 monitoring, managed antivirus and EDR, with proactive threat detection keeping you covered around the clock.
Compliance
Cyber Essentials guidance and our IT Security Baseline, kept current so you stay protected and covered.
Accreditation
Cyber Essentials Plus certified, a Microsoft Partner, with ISO 27001 processes and a Trustpilot Excellent rating.
Experts
30+ years' combined experience and Level 3 engineers, specialists in Microsoft, Apple and cyber security. Some of the team are even ex-NASA.
Reduced cost
Predictable per-user monthly support from £55 +VAT, with no recruitment or training overhead.
Proactive service
We spot and fix problems before they hit you, not after the damage is done.
Never face IT challenges alone
Unlimited helpdesk
Unlimited helpdesk support with a 15-minute response time, plus emergency out-of-hours cover.
0330 043 0069Proactive monitoring
24/7 system monitoring, managed AV and EDR, with our IT Security Baseline running in the background.
0330 043 0069Infrastructure audits
A full review of your current setup and a clear picture of what needs improving.
0330 043 0069Backups & recovery
Managed file and folder backups and document management, so you're covered if the worst happens.
0330 043 0069"Carl was very helpful throughout & the migration went very well. He was on hand to sort out any teething issues, taking calls early morning and into the night."
Ian Porter, Fotofabric Limited
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Let's sort your IT
Tell us what's going on and we'll come back fast. Book a quick 15-minute call, or fill in the form.
- 15-minute response time, emergency out-of-hours cover
- Painless switch from your current provider
- Free security score, no obligation
We'll only use your details to help with your enquiry.