Email & Microsoft 365 Support in Harrogate
Make the Most of Microsoft 365 with Expert Help
Our Microsoft 365 support services keep your email, files, and productivity tools working when your team needs them most.
Work uninterrupted
Resolve issues quickly so your team stays productive.
Secure your inbox
Protect email accounts from phishing, spam, and cyber threats.
Collaborate better
Use Teams, OneDrive, and SharePoint to work together effectively.
Migrate with confidence
Move your email and files without downtime or data loss.
Why Professional Email & Microsoft 365 Support is Important
Email is the lifeline of most businesses, and Microsoft 365 puts your email, files, and productivity apps in one secure, easy-to-use package. So if you’re troubleshooting a glitch in Outlook or planning a full migration from another platform, get helpful support from a local specialist (rather than banging your head against a brick wall with an online Microsoft agent).
Harrogate Microsoft expert, Hamilton Group, has delivered over 2,500 successful migrations to Microsoft 365, from small business inboxes to enterprise-scale setups. Our ongoing support keeps your communication and collaboration tools running at their best.
Do I Need Email & Microsoft 365 Support?
Is It Time to Upgrade Your Email & Microsoft 365 Support?
If the answer is “yes” to any of these, you could benefit from expert help:
- You’ve had lost emails or unreliable delivery.
- Your emails end up in people’s spam folder.
- Outlook keeps freezing or displaying errors.
- Your photo and file storage is all over the place.
- Teams, OneDrive, or SharePoint feel confusing.
- You don’t know your Copilot from your Claude.
Our Email & Microsoft 365 Support Services
Outlook acting up? Teams confusing everyone? Our Microsoft 365 support and Office 365 consultants tackle everything from quick fixes to full-scale migrations.
Microsoft 365 Setup & Troubleshooting
End-to-end Microsoft 365 technical support. From new account setup and licence optimisation, to fixing login problems, calendar syncing issues, or stubborn Outlook errors.
Migration Services
Smooth, secure migrations from platforms like Gmail, Apple iCloud, Outlook.com, Yahoo!, or older Microsoft Exchange Server versions (2003, 2007, 2010, 2013, 2016) into Microsoft 365. We can handle everything or just provide expert consultancy to assist your internal team.
Microsoft Teams & Productivity Apps Support
Get the most from Microsoft Teams, OneDrive, SharePoint, and other productivity apps, including Copilot AI. From setting up channels and file permissions to training your team, we ensure your apps are easy to use and secure.
Broader Email Platform Support
We also provide email support for non-Microsoft platforms, including configuration, spam filtering, mailbox repairs, and performance tuning, so you get help no matter what system you’re using.
Who We Work With
SMEs, creative agencies, professional services, and regulated firms across Yorkshire and the UK rely on Hamilton Group for Microsoft 365 and email support. Based in Harrogate, we deliver everything from seamless Microsoft 365 rollouts to complex migrations from Gmail, iCloud, and legacy Exchange systems, plus Teams, SharePoint, and OneDrive optimisation.
We started as Office 365 consultants before the rebrand to Microsoft 365, and with 2,500+ successful migrations, we can act as your outsourced team or work with your in-house IT. We also support non-Microsoft platforms (Google Workspace, IMAP/POP providers), keeping your email fast, secure, and compliant on both Windows and Mac.
Clients Who Trust Hamilton Group for IT and Cyber Security
Hear From Our Happy Clients
"Very supportive company, Hamilton takes away the stress of having to deal with IT issues in my business. Always on the end of the phone when I need them, and they resolve my problems quickly."
"I recently received some online support regarding Outlook and some email issues. I had been trying for months to find a solution. Carl was very knowledgeable and solved my issues. The pricing is very fair, and I would highly recommend this company!"
"Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Carl was knowledgeable, polite and patient in resolving my issue. Highly recommended."
"I worked with Carl for 4 years, helping me with my computer and IT systems when I was working remotely. He was adept at helping with both Microsoft and Mac computers."
"The team are always helpful and professional. They take the time to explain and go the extra mile."
"Carl was very helpful throughout & the migration went very well. He was on hand to sort out any teething issues, taking calls early morning and into the night. Would recommend for knowledge, attention to detail and great customer service."
Get Expert Microsoft 365 & Email Support Today
Switching, upgrading, or fixing your email doesn’t have to be stressful. Speak to our Microsoft experts for advice, migration planning, or ongoing support that keeps your business connected and productive.
Frequently Asked Questions
An IT firm, like Hamilton Group, can offer faster, more personalised support without the long call queues or generic responses you might get from Microsoft’s helpdesk. We understand your business setup, can explain issues so you actually understand, and fix problems in the context of your wider IT environment, not just Microsoft 365 and productivity apps in isolation.
Microsoft 365 support covers everything from setting up and configuring Outlook, Teams, OneDrive, and SharePoint sites to troubleshooting issues, performing migrations, and enhancing security with tools like multi-factor authentication. Hamilton Group can also show you how to make the most from Copilot AI functionality.
No. While we specialise as Microsoft experts, we also provide support for other email systems such as Gmail, iCloud, and domain-hosted email, including migration into Microsoft 365. Hamilton Group also supports Apple and Linux environments. This means you can come to us for help regardless of your current platform or provider.
Microsoft Office was the original name for the suite of apps like Word, Excel, and Outlook. Microsoft rebranded it to Microsoft 365 to reflect the wider range of tools, cloud services, and security features now included. The functionality is broader and better integrated, making it more than just an office software package. So if you’re looking for support from Office 365 consultants, it means the same thing, and Hamilton Group can help.
It depends on the size of your mailbox, the number of users, and your current setup, but we’ll create a migration plan to minimise downtime and keep your business running throughout. In most cases, Hamilton Group can complete migrations with very little, if any, interruption to daily work.
Yes. Hamilton Group can optimise Outlook performance, repair corrupted folders or files, remove problematic add-ins, and ensure it’s configured correctly for your setup. Often, small tweaks and clean-ups can make a big difference to speed and stability.
You can use Microsoft’s account recovery process, which involves verifying your identity and resetting your password via security codes sent to your registered email or phone. If you’re stuck or locked out, Hamilton Group can guide you through the process and ensure you regain access quickly while keeping your account secure.
Our Other Services
Cyber Security
Cloud & Infrastructure
Strategic IT Consultancy
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We’re Always Happy to Chat
No pressure, just a friendly team ready to help you get more from your IT.
Use the form to get in touch and we’ll respond quickly, or contact us directly.