Workstation & Device Support in Harrogate
Optimisation for All Your Devices
From laptops and desktops to mobile devices and all the extra bits, we make sure every piece of tech your team relies on is set up, maintained, and supported.
Get the right kit
Hardware and software that suit your needs.
Work effectively
Well-maintained devices for smoother workdays.
Stay protected
Security and patching keep your endpoints safe.
Save time
Proactive maintenance to reduce downtime.
Why Workstation & Device Support Matters
Nothing kills productivity quite like waiting for that ancient laptop to boot up or watching colleagues struggle with tablets that freeze mid-presentation. When your team’s laptops, desktops, tablets, and smartphones are outdated, you can have big problems on your hands.
Hamilton Group can support for everything from procurement (choosing the right Surface tablets) to setup (configuring those new MacBooks) to ongoing care (keeping Windows machines patched and running properly). We cover individual devices and the network infrastructure.
Do I Need Device Support
The Warning Signs That You Need Some Help
If the answer is “yes” to any of these, it’s time to explore professional workstation and device support:
- Devices are crash or fail to connect to the network.
- Staff waste hours trying to troubleshoot themselves.
- Software updates and patches are overdue.
- You have a mix of devices and operating systems.
- New starters don’t have a workstation on day one.
- Your current IT team is too stretched to help.
Our Workstation & Device Support Services
Your plan can cover everything from procurement to deployment and ongoing support.
Hardware & Software Supply
We source and supply devices, peripherals, and software that match your business need, liaising with top-class vendors to get the best value and warranties.
Device & Endpoint Management
Centralised monitoring, antivirus, patching, and asset tracking for every workstation and device in your network (in the office or at home), across both Windows and macOS.
Device Setup & Deployment
Laptop imaging, user account setup, and mobile device management for a smooth start. Includes Windows deployment, software installation, and secure configuration.
Workstation Upgrades & Maintenance
From RAM and storage upgrades to patches, firmware updates, and performance tuning, we keep devices working like new.
Who We Work With
Hamilton Group provides workstation and device support for SMEs, creative agencies, professional services firms, and regulated businesses across Yorkshire and the UK.
We work with businesses that need everything from ad-hoc device repairs to fully managed endpoint environments, delivered by a team that cares about doing things properly.
Clients Who Trust Hamilton Group for IT and Cyber Security
Hear From Our Happy Clients
"Very supportive company, Hamilton takes away the stress of having to deal with IT issues in my business. Always on the end of the phone when I need them, and they resolve my problems quickly."
"I recently received some online support regarding Outlook and some email issues. I had been trying for months to find a solution. Carl was very knowledgeable and solved my issues. The pricing is very fair, and I would highly recommend this company!"
"Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Carl was knowledgeable, polite and patient in resolving my issue. Highly recommended."
"I worked with Carl for 4 years, helping me with my computer and IT systems when I was working remotely. He was adept at helping with both Microsoft and Mac computers."
"The team are always helpful and professional. They take the time to explain and go the extra mile."
"Carl was very helpful throughout & the migration went very well. He was on hand to sort out any teething issues, taking calls early morning and into the night. Would recommend for knowledge, attention to detail and great customer service."
Ready for Technology That Doesn’t Fight Back?
We’ll assess what you’ve got now, spot the obvious improvements, and create a plan that keeps your devices and your team happy and productive.
Frequently Asked Questions
It can include everything from sourcing and setting up devices, to ongoing monitoring, antivirus, updates, and repairs. We tailor our service to the devices and platforms you use, so everything is optimised for the way your business works.
We sure do. We support Windows PCs, Macs, and mixed environments, as well as Android and iOS devices. Our team is experienced in managing multi-platform setups, so you get consistent performance and security across every device in your organisation.
Absolutely. We can manage, secure, and configure mobile devices so your staff can work effectively from anywhere. This includes setting up email, apps, and security policies, as well as remotely wiping lost or stolen devices to protect your data.
Yes. Many issues can be resolved remotely, but we also offer on-site visits for hardware repairs, upgrades, and more complex fixes. This gives you the best of both worlds, quick resolutions when possible, and hands-on help when you need it.
Yes. We make onboarding easy with ready-to-use devices, pre-configured accounts, and the right software installed from day one. When employees leave, we can securely wipe devices, recover licences, and prepare equipment for the next user.
We do both. We can supply laptops, desktops, peripherals, and software directly, working with trusted vendors to get the best pricing and warranties. This means you get equipment that’s compatible, reliable, and ready to work straight out of the box.
Our Other Services
Cyber Security
Cloud & Infrastructure
Strategic IT Consultancy
Accreditations and Partnerships That Guarantee World-Class Service:
Better IT Starts Here
We’re Always Happy to Chat
No pressure, just a friendly team ready to help you get more from your IT.
Use the form to get in touch and we’ll respond quickly, or contact us directly.