North Yorkshire Hosted VoIP & Telephony
Stay Connected with Modern Hosted VoIP Solutions
Our hosted VoIP services replace outdated traditional phone lines with flexible, internet-based phone systems.
Work better
Answer calls on any device, anywhere.
Manage costs
Flat-rate plans with built-in features.
Scale easily
Add users or features instantly.
Future-proof
Stay secure with modern VoIP tech.
Modern Phones for Modern Business
Business calls shouldn’t sound like you’re phoning from underwater or cut out mid-conversation. Old desk phones, clunky office systems and a dated mobile phone make you seem unprofessional and cost more than they should.
Hamilton Group’s internet-based phone systems (hosted VoIP) come with local support from people who pick up their phones. Clear calls, loads of features, and the ability to scale with your team. Whether you’re a small office, have employees working from different places, or running a busy call centre that can’t afford “technical difficulties”, you need the right phone technology.
Do I Need Hosted VoIP Services?
How to Tell If It’s Time to Upgrade
If the answer is “yes” to any of these, it’s time to switch to a hosted VoIP solution.
- Using traditional phone lines with high call costs?
- Frustrated by poor quality or dropped calls?
- Need to transfer calls between desk phones and mobile?
- Multiple sites without a unified phone system?
- Paying extra for call forwarding or call recording?
- Struggling with outdated PBX hardware?
Our Hosted VoIP Services
Our hosted VoIP for business packages include everything from call management to unified communications platforms.
Hosted PBX & Business Phone Systems
Replace outdated PBX hardware with hosted VoIP phone systems that handle call routing, voicemail, and call stats. All managed in the cloud.
Microsoft Teams Integration
Combine hosted VoIP solutions with Microsoft Teams for a single interface covering voice calls, video conferencing, and instant messaging.
CallSwitch Platform
Scalable VoIP solutions from CallSwitch Lite to full Contact Centre systems, offering flexibility for any size business.
Advanced Call Management
Features include call recording, call forwarding, CRM integration, and analytics dashboards, making business communications more efficient.
Yorkshire’s Friendliest VoIP Experts
Creative agencies, regulated businesses, SMEs, and customer service teams throughout Yorkshire and the UK rely on Hamilton Group because our hosted VoIP services combine modern technology with old-fashioned customer care.
Whether you’re ditching traditional phone lines that cost a fortune, connecting remote teams who sound scattered, or scaling call management across multiple locations, we configure VoIP solutions around your actual needs.
Clients Who Trust Hamilton Group for IT and Cyber Security
Hear From Our Happy Clients
"Very supportive company, Hamilton takes away the stress of having to deal with IT issues in my business. Always on the end of the phone when I need them, and they resolve my problems quickly."
"I recently received some online support regarding Outlook and some email issues. I had been trying for months to find a solution. Carl was very knowledgeable and solved my issues. The pricing is very fair, and I would highly recommend this company!"
"Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Carl was knowledgeable, polite and patient in resolving my issue. Highly recommended."
"I worked with Carl for 4 years, helping me with my computer and IT systems when I was working remotely. He was adept at helping with both Microsoft and Mac computers."
"The team are always helpful and professional. They take the time to explain and go the extra mile."
"Carl was very helpful throughout & the migration went very well. He was on hand to sort out any teething issues, taking calls early morning and into the night. Would recommend for knowledge, attention to detail and great customer service."
Discover Communication Without Complications
Your business needs phone systems that work seamlessly. We manage the complete transition and provide ongoing support.
Frequently Asked Questions
Hosted VoIP (Voice over Internet Protocol) is a modern business phone system that routes calls via the internet rather than traditional copper phone lines. Because it’s cloud-based, your team can make and receive business calls anywhere, using desk phones, mobile phones, or softphone apps, all without being tied to one location.
Hamilton Group provides hosted VoIP services tailored to businesses of all sizes, ensuring you get a reliable, flexible, and cost-effective phone system supported by our local team.
Instead of installing and maintaining on-premise hardware, a hosted VoIP service provider manages the phone system in the cloud. Calls are transmitted securely over the internet, and you access features such as call routing, voicemail-to-email, video conferencing, and reporting via a simple online portal or app. This makes deployment faster, easier, and more cost-effective than a traditional PBX.
With Hamilton Group as your VoIP partner, you get more than just a system, we configure, secure, and support your hosted VoIP setup to integrate seamlessly with your wider IT environment.
Hosted VoIP solutions deliver multiple business advantages:
- Cost savings compared to traditional phone lines and hardware.
- Scalability to add users, locations, or advanced features in minutes.
- Unified communications, bringing calls, video, and messaging into one platform.
- Remote working support, so staff can stay connected from any device.
- Future-proof technology, ensuring your phone system evolves with your business.
Hamilton Group delivers hosted VoIP solutions designed to grow with you, backed by expert support and cyber security integration so your communications remain efficient and protected.
Yes. Modern hosted VoIP services include strong encryption, secure authentication, and 24/7 monitoring by your VoIP service provider. Combined with firewalls and network protections, this ensures your business communications remain private, resilient, and protected from cyber threats.
Hamilton Group adds an extra layer of assurance by combining hosted VoIP security with our wider IT and cyber security expertise, keeping your systems and data safe.
Absolutely. Hosted VoIP can plug directly into Microsoft Teams, turning it into a full business communications platform. This means staff can use one familiar interface for phone calls, video meetings, and instant messaging, helping streamline collaboration and improve productivity.
Hamilton Group specialises in Microsoft integrations, ensuring your hosted VoIP services work seamlessly with Teams and other business-critical applications.
Costs vary depending on the number of users, call volumes, and features required. Most businesses find hosted VoIP far more cost-effective than maintaining traditional phone lines or PBX hardware, with flat-rate packages keeping monthly budgets predictable.
Hamilton Group provides clear, tailored quotes so you only pay for the features you need, making sure your business gets maximum value from its hosted VoIP investment.
Unlike many telecoms specialists who focus purely on phone lines, we bring the added value of being a full IT and cyber security partner. That means your hosted VoIP phone system isn’t set up in isolation, it’s configured to work seamlessly with your wider IT infrastructure, kept secure, and supported locally by our expert team.
With Hamilton Group, you get enterprise-grade hosted VoIP solutions backed by hands-on, long-term support and the reassurance that your business communications are in safe hands.
Our Other Services
Managed IT Services
Cyber Security
Strategic IT Consultancy
Accreditations and Partnerships That Guarantee World-Class Service:
Better IT Starts Here
We’re Always Happy to Chat
No pressure, just a friendly team ready to help you get more from your IT.
Use the form to get in touch and we’ll respond quickly, or contact us directly.