Three colleagues collaborating at a laptop, with a plant in the foreground.

Businesses Deserve Better IT

Time for an IT Provider That Actually Delivers

For businesses who’ve had enough of excuses, downtime and disappointing IT providers, we’ll fix the chaos and earn back your trust.

Book a Call Audit Your Current IT

Yorkshire IT Support You Really Can Trust

Switched Off By Your IT Provider?

Poor IT support leaves you wishing you’d never taken on a partner that doesn’t deliver their promises. We understand your frustrations:

Recurring issues that never get resolved.
No ownership or follow-through.
Feeling ignored or passed around.
Scepticism about switching again.

Every month brought a new excuse from our old IT provider. ‘It’s a Microsoft issue,’ ‘That’s not covered in your contract,’ or ‘We’ve never seen this before.’ The final straw was when they blamed us for a security breach that happened because they hadn’t updated our systems in months.
Hamilton Group took one look at our setup and fixed issues our previous provider said were ‘impossible to solve.’ Our systems are more reliable now than they’ve ever been.

Joe

Construction Client

Restore Your Faith in IT with Hamilton Group

Trust-Restoring Approach

Transparent processes, clear communication, and proactive updates.

Audit & Stabilise

Quick, thorough assessment of your current systems to fix what’s broken.

Clear Documentation

Full visibility with handover notes, user access logs, and system maps.

Fast Response & Follow-Through

Support that solves problems and doesn’t quit halfway.

The IT Team Who Won’t Let You Down

The Calm, Capable Alternative to Rubbish IT Service Providers

Harrogate-based Hamilton Group is the IT partner people call when they’re done with being ignored. We listen. We fix things properly. And we explain what actually happened. Switch to us and get fast response times, transparent communication, and proactive support that solves root causes, not just symptoms.

Responsive support that restores trust.
Proper fixes, not temporary patches.
Security that was missing before.
Migration without mayhem.
A relationship that works both ways.

Discover How We Do Things

Smooth switch with minimal disruption

Rebuilt confidence in your IT setup

Stabilised, secure environment

A clearer plan for what’s next

Our Services

Discover our full range of services to help organisations like yours.

Clients Who Trust Hamilton Group for IT and Cyber Security

Hear From Our Happy Clients

"Very supportive company, Hamilton takes away the stress of having to deal with IT issues in my business. Always on the end of the phone when I need them, and they resolve my problems quickly."

Ken Gibson

"I recently received some online support regarding Outlook and some email issues. I had been trying for months to find a solution. Carl was very knowledgeable and solved my issues. The pricing is very fair, and I would highly recommend this company!"

Don McEwen

"Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Carl was knowledgeable, polite and patient in resolving my issue. Highly recommended."

Pras

Solicitor

"I worked with Carl for 4 years, helping me with my computer and IT systems when I was working remotely. He was adept at helping with both Microsoft and Mac computers."

Lucy Stobart

"The team are always helpful and professional. They take the time to explain and go the extra mile."

Martin Leggett

"Carl was very helpful throughout & the migration went very well. He was on hand to sort out any teething issues, taking calls early morning and into the night. Would recommend for knowledge, attention to detail and great customer service."

Ian Porter

Fotofabric Limited