Outsourced Managed IT Support Services

We look after your Outsourced IT Support Services,

so you can focus on running your business

At Hamilton Group, we offer a range of innovative and bespoke

Managed Outsourced IT Services,

that help transform your business through technology.

Inclusive anti-virus, cyber security and remote monitoring.

Are you happy with what your current IT company is doing for you?
Do you have a Cyber Security plan and are you ready in the event of an attack?
Have you ever got worried about your backups? Do you have them and are you fully prepared?
Does your network ever cause you issues or struggle with outages?
Is your IT provider slow to respond or unable to tackle tickets in a timely manner?
Have you outgrown your provider or are you currently struggling with IT in-house?

Managed Outsourced IT Support Services

We proactively protect your Computer Infrastructure while minimising any downtime,

and we understand that it is essential to prevent damage to your business.

Many IT companies are reaction-based in their IT Support, so when issues arise they will fix them.

Hamilton Group likes to get ahead and proactively look for issues and resolve them before you notice them.

If you do have IT Support issues that need quick attention then contact us.

We can assess your equipment and liaise with you and your staff to assess how your business works.

With this data, we can make a proper recommendation for you and scale this as your business changes.

Why get Outsourced IT Support from Hamilton Group?

The ongoing costs to employing your own internal IT Manager, can’t always be justified. Outsourcing to a specialist IT business can reduce your staff costs and opens up your business to our knowledge.

We ensure the best performance with 24/7 monitoring to discover any hardware and software issues. We include both Malware and Ransomware protection and depending on the price plan it could include a rollback facility. With our proactive approach, we discover problems before our clients’ notice.

We’ve stepped up our game and are enhancing our Microsoft 365 protection and our Cyber Security resilience.

Check out our videos demonstrating what happens without the right protection. Whether you live in Harrogate/Yorkshire or not we can support you throughout the UK.

Looking for project work? We also support purchasing a block of hours as well. With our Essentials the SLA is optional but with our Pro and Platinum packages, we agree on SLA during onboarding. Should your systems not meet our Minimum Requirements, we work with you to get up to standard and compliant.

Hamilton Group also offers our clients regular Pen Testing services, ensure your business is fully protected with CREST certified reports.

Managed IT Support

IT Support Services Available:

 

  • 10-500 users (negotiable)

  • Amazon AWS & Microsoft Azure Cloud Infrastructure
  • Disaster Recovery Services
  • Daily Device checks & Remote Monitoring

  • Proactive monitoring of Desktops and Server Infrastructure

  • Support for Mac, Windows, Linux and Smartphones

  • Support for physical and virtual servers, including Hyper-V and ESXi

  • Support Cloud Services such as Datto Workplace, Microsoft 365, SharePoint

  • Unlimited Telephone and Remote Support

  • VoIP Cloud Hosted Telephony Licenses (Included with our Platinum)

The Role of IT Support in Office Relocation Planning

Developing bespoke IT Systems to help make your business better

Tailored IT Solutions for Your Business Needs

IT Support York

Backups and Disaster Recovery

Be prepared for the unexpected with our Disaster Recovery & Backup Solutions, quick recovery if the worst should happen.

Business Broadband

Business Broadband

How did we do business before the Internet? These days connectivity is critical, don’t leave it to chance, get the right connectivity with the right company today.

Cloud Solutions

Cloud & Network Services

Bespoke Cloud Solutions that are built for you. With the constant need for a hybrid working environment Cloud migrations are becoming a regular and necessary.

Cyber Security Experts

Cyber Security

Threats against businesses are growing, using the best in class services we protect your business, including achieving your Cyber Essentials Certification, HG helps your business move forward.

WordPress Hosting

Fast Website Hosting

Fast Hosting provided by Hamilton Group, WordPress or Linux based solutions with a fast CND available. VPS services for those that demand more than Shared Hosting can deliver. Modern, fast and reliable.

Cloud Telephony

Hosted Telephony

Modern Cloud Hosted Telephony Systems, everything you need to run your business through telecoms. Office Phone Systems or a full Call Centre System and Wallboard functionality, your business will thrive.

24/7 Managed IT

Managed IT

We monitor and maintain your IT systems 24/7/365 and let you focus on your business. Your business is protected from Cyber Threats and we ensure requests are resolved effectively and quickly.

Microsoft Experts

Microsoft Experts

Microsoft is relied upon by millions of companies around the world, Hamilton Group specialises in Microsoft systems, from Azure to Microsoft Office 365. No wonder we have performed over 1600 Migrations to Microsoft 365.

Proactive and Responsive

Proactive and Responsive

IT Support Contracts with a preventative & proactive approach. We hate having to wait for things and think issues should be fixed as they happen or before anyone notices, while minimising support requests.

Get In Touch

Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.

Talk to us about your business 0330 043 0069

Or E-mail hello@hgmssp.com and one of our experts will get back to you.

How We Can Help You

Some Companies We’ve Worked With

Brand Creations Group Limited
Chain Lane Community Hub
Cheesecake Energy
GFS Plastics Ltd
Hill and Company Solicitors
Horizon Management

What Our Customers Say

[FAQ id="30819"]

IT Support Pricing Explained

At Hamilton Group, we believe in making pricing as transparent as possible. We understand that not all companies display their costs upfront, which can leave customers unsure about what they’re getting. With us, you’ll always know exactly what you’re paying for.

Our invoices give a full breakdown of all services and their associated fees, ensuring transparency and helping you make educated decisions. We’ve also produced a guide to assist you in selecting the best IT support provider for your needs.

To help aid you in deciding the right IT Support company we have produced our guide,

Download our IT Support Buyers Guide Today.

IT Support

Our recommended Platinum plan even includes your Microsoft 365 licenses, plus others as below:

  • Microsoft 365 Business Premium

  • Cloud Storage
  • Anti-Virus /Anti-Spam

  • All security updates installed out of hours, or in predefined maintenance windows

  • Secure Off-Site backups
  • Secure Internet Filtering, DNS Filtering for expanded security

  • Supporting your Cyber Essentials Certification, keeping you secure as standard and a government recognised certification to show your clients that you take your cyber security seriously

We use the very best systems and tools to ensure you get the full benefit of the technology you invest in. Supporting SMEs, MEs, LEs and Internal IT teams. We ensure your IT Support systems stay secure and will support your current and future business plans.

Let’s work together

IT Support You Can Trust

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The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Portsmouth, Reading, Nottingham, Milton Keynes, Telford, and more.

Schedule A Quick Callback

The fastest way to figure out if we’re a good fit for your business is to have a quick chat about it. Schedule a 15-minute call so we can get right to the point.

Company / Email Audit

During discovery and even during onboarding we can audit your systems.

We complete a Risk Report for your company and this can highlight needed training areas.

This would also speed up your Cyber Security journey with us to get you secure.

Partnerships To Guarantee Your Security

Datto
Dell
Cyber Security
Microsoft 365
IT Support Birmingham

Business Continuity

Microsoft 365

Cloud Computing

Microsoft Azure

Proactive, Responsive, Hamilton Group

Grab a drink and let’s have a quick chat about your business, and see how we can help you.

Book your call below or call us on 0330 043 0069.

Managed IT Support Services
Advanced Endpoint Protection

Carl Hamilton

HG Onboarding Specialist / Director

A Message from our Founder/CEO

“We treat every client as if they were a part of our business to provide quality and comprehensive IT support that can be counted on 24/7, 365 days a year. We succeed only when you succeed.”

  • Over 30 Years of IT Experience in our teams
  • Cloud Hosted Telephony Specialist (VOIP)

  • Cyber Security Consultancy

  • Experts in Outlook Support & Migrations

  • IT Support Services

  • Microsoft 365 Specialists

  • Outsourced IT Across The UK


Talk to us about partnering with an IT Support Company that cares

Move your business forward not back with HG.

Same Day Call-back.

Monday – Friday 09:00 – 17:30.

Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

Are You Ready To Talk?