Benefits of Hosted Telephony (VoIP)
working from home
Work anywhere and answer calls, whether using a typical landline number or national.
We support Contact Centres
We scale all the way up to Contact Centres, from anywhere.
Hosted Telephony offering flexibility and is unmatched by traditional systems
With CallSwitch, CallSwitch Contact Centre and CallSwitch Lite we have you covered.
CallSwitch Lite
Long gone is the need for a traditional phone with a cord,
even a cordless phone is no longer required.
CallSwitch Lite allows you to install the app straight on your Smartphone and away you go.
CallSwitch Business
We don’t believe in charging extra for features that should come as standard, whether that’s applications, call recording or integrations, and our inclusive call bundles keep you protected.
Get In Touch
Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.
Talk to us about your business 0330 043 0069
Or E-mail hello@hgmssp.com and one of our experts will get back to you.
Work with Hamilton Group &
upgrade your phones with Cloud Hosted Telephony
CallSwitch
CallSwitch delivers advanced features for hosted telephony and unified communications for office and contact centre environments, enhanced with competitive calling plans, international numbering in over 65 countries, and powerful third-party integrations including Salesforce, HubSpot and Microsoft Teams.
CallSwitch Contact Centre
Our CallSwitch Communicator soft client adapts to different contact centre roles. Communicator ‘Supervisor’ provides a real-time hub for monitoring and managing teams of agents. It displays real-time call and agent statistics, with live performance monitoring. Supervisors can respond to escalations from agents requiring assistance and then monitor or intervene on any call, ensuring agents are supported and inbound customer enquiries are effectively managed and resolved.
CallSwitch Lite
Designed for small businesses in the field, CallSwitch Lite enables you to mobilise your workforce in an affordable, efficient way while ensuring continuity of communications with your customers.
Our Hosted Telephony Phone System Plans
We understand dealing with telephones can be confusing,
with so many options dealing with a local company you can trust can help.
Whether you are starting from scratch or you have a solution that is either costly or not working right.
Our pricing is simple, pricing is all based on a per user basis.
Some Companies We’ve Worked With
Testimonials
Schedule A Quick Callback
The fastest way to figure out if we’re a good fit for your business is to have a quick chat about it. Schedule a 15-minute call so we can get right to the point.
Proactive, Responsive, Hamilton Group
Grab a drink and let’s have a quick chat about your business, and see how we can help you.
Book a call with the Hamilton Group, below or call us 0330 043 0069.
Carl Hamilton
Talk to us about partnering with an IT Support Company that cares
Move your business forward not back with HG.
Same Day Call-back.
Monday – Friday 09:00 – 17:30.
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.
Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
Ian Porter
Fotofabric Limited
