Going through onboarding and need to know the minimum and approved software we recommend?

Live Remote Support for Windows and Mac Computers is available to check software.

If we are not available use our Chat or call 0330 043 0069 to reach out to a support member.

IT Support Harrogate

Company / Email Audit

During discovery and even during onboarding we can audit your systems.

We complete a Risk Report for your company and this can highlight needed training areas.

This would also speed up your Cyber Security journey with us to get you secure.

Partnerships To Guarantee Your Security

Datto
Dell
Cyber Security
Microsoft 365
IT Support Birmingham

Get In Touch

Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.

Talk to us about your business 0330 043 0069

Or E-mail hello@hgmssp.com and one of our experts will get back to you.

Minimum Standards:

Hardware and Software Requirements

In order for us to efficiently support you there has to be some minimum software requirements.

We do this to ensure you are kept secure and not wasting money, such as paying for time just waiting for tasks to finish. If You do not have all of these Minimum Standards in place before Your agreement start date, we will work with you on a plan to bring your Network up to our Minimum Standards.

We understand that this may take some time depending on timing and budgets, so we will do our best to support any items that do not currently meet Our Minimum Standards.

However, if an item requiring support does not meet our Minimum Standards, it will be at our sole discretion whether we charge You for any time incurred for supporting that Item.

Mac Download

Mac Minimum Requirements

Oldest OS: MacOS 10.13 High Sierra

Preferred OS: MacOS 11 Big Sur

Download Our Onboarding Tool

Windows Download

Windows Minimum Requirements

Oldest OS: Microsoft Windows 10

Preferred OS: Microsoft Windows 10 Pro

Download Our Onboarding Tool

What if your systems fall short?

If for any reason your systems fail to meet our requirements then do not worry.

During our onboarding process, we will establish a project to get you up to scratch.

This could include Software or Hardware upgrades.

For instance, if your systems are running Windows 7 but the hardware is quite dated a new system would make sense.

Once onboarded we then will look to do quarterly business reviews to keep your business running smooth.

Need help or want to know more?

Did anything you’ve read today catch your interest? Whether you are looking for cybersecurity help or are unhappy with your current IT, just call or email us, and you won’t regret it.

Tel: 0330 043 0069 or email hello@hgmssp.com

Talk to us about partnering with an IT Support Company that cares

Move your business forward not back with HG.

Same Day Call-back.

Monday – Friday 09:00 – 17:30.

Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

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