Managed IT Support Birmingham
How Can We Help Your Birmingham Business?
Are you happy with the service from your current Birmingham IT support provider?
Do you have an effective cyber security plan, and are you fully prepared for potential attacks?
Are you confident in your backups, and do you have all the necessary measures in place?
Is your Birmingham IT provider responding slowly, or are they unable to resolve tickets quickly?
Have you outgrown your IT provider, or are you facing challenges with internal IT management?
Could co-managed IT support in Birmingham enhance your current IT setup if you have in-house staff?
Tailored IT Solutions for Your Business Needs
Backups and Disaster Recovery
Be prepared for the unexpected with our Disaster Recovery & Backup Solutions, quick recovery if the worst should happen.
Cloud & Network Services
Bespoke Cloud Solutions that are built for you. With the constant need for a hybrid working environment Cloud migrations are becoming a regular and necessary.
Cyber Security
Threats against businesses are growing, using the best in class services we protect your business, including achieving your Cyber Essentials Certification, HG helps your business move forward.
Managed IT
We monitor and maintain your IT systems 24/7/365 and let you focus on your business. Your business is protected from Cyber Threats and we ensure requests are resolved effectively and quickly.
Microsoft Experts
Microsoft is relied upon by millions of companies around the world, Hamilton Group specialises in Microsoft systems, from Azure to Microsoft Office 365. No wonder we have performed over 1600 Migrations to Microsoft 365.
Managed IT Support Birmingham
Hamilton Group (HG) delivers comprehensive managed IT support in Birmingham and nearby areas. We understand the importance of safeguarding your IT infrastructure while keeping downtime to a minimum, ensuring your business remains unaffected. If you encounter IT issues, our responsive and skilled IT team is ready to resolve them swiftly.
Our approach makes on-site and remote IT support straightforward and effective. We recognise that businesses face challenges every day, so our business IT support in Birmingham is designed for seamless deployment.
Once implemented, we prioritise securing and managing your IT systems, allowing your team to focus on growth without interruptions.
IT Support Pricing Explained
At Hamilton Group, we believe in making pricing as transparent as possible. We understand that not all companies display their costs upfront, which can leave customers unsure about what they’re getting. With us, you’ll always know exactly what you’re paying for.
Our invoices give a full breakdown of all services and their associated fees, ensuring transparency and helping you make educated decisions. We’ve also produced a guide to assist you in selecting the best IT support provider for your needs.
To help aid you in deciding the right IT Support company we have produced our guide,
Download our IT Support Buyers Guide Today.
Our recommended Platinum plan even includes your Microsoft 365 licenses, plus others as below:
Get In Touch
Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.
Talk to us about your business 0330 043 0069
Or E-mail hello@hgmssp.com and one of our experts will get back to you.
Some Companies We’ve Worked With
What Our Customers Say
Frequently Asked Questions About Our Managed IT Support
Let’s work together
IT Support You Can Trust
The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Portsmouth, Reading, Nottingham, Milton Keynes, Telford, and more.
The ongoing costs of employing your own internal IT Manager, can’t always be justified. Outsourcing to a specialist IT business can reduce your staff costs and open your business to our knowledge and improve business. We ensure the best performance with 24/7 monitoring to discover any hardware and software issues.
We include both Malware and Ransomware protection and depending on the price plan it could include a rollback facility. With our proactive approach, we discover problems before our clients notice them.
Check out our videos demonstrating what happens without the right protection. Whether you live in Harrogate or not we can support you throughout the UK and beyond.
Are you looking for project work? We also support purchasing a block of hours as well. With HG Essentials the SLA is optional but with HG Pro or Platinum, check out our pricing, we agree on an SLA during onboarding. Should your systems not meet our Minimum Requirements, we work with you to get up to standard and compliant.
Managed Cyber Security Birmingham
Cyber Security is VERY important, from email security through to penetration testing and ensuring your office is setup to protect and recover from any attacks.
Our Birmingham team ensures your business is protected and we are dedicated to protecting you from vulnerabilities and can ensure you can instil confidence with your clients and help you sleep soundly at night.
IT Support Services Birmingham
You need a partner you can trust to manage your IT Support, we can bring you the latest technology and ensure your protected to empower your business.
Fully Managed IT Support Services in the Birmingham area, consultation is available to ensure you are delivered the best support and enable you to focus on what you do best for your business.
Carl was very professional during his visit to our offices, wasted no time and executed his task for the day. I’d definitely recommend his services to many PC users.
Excellent customer service, fast response times and very patient
The engineer was very good and problems sorted
Competent, dedicated, and professional service. Always available when needed. Worked hard to ensure that there was as little disruption as possible when we migrated systems
Carl was really reactive in helping me recover my emails. I would recommend, he provided a very professional and friendly IT support service
Great first session with Carl. Very helpful, knowledgeable and professional. Will be looking to use the service on an ongoing basis over the long term. Thanks Carl
I recently received some online support regarding Outlook and some email issues. I had been trying for months to find a solution. Carl was very knowledgeable and solved my issues.The pricing is very fair and I would highly recommend this company!!
The service was fantastic – fixed my problem efficiently
Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Karl was knowledgeable, polite and patient in resolving my issue
Highly recommended
I worked with Carl for 4 years, helping me with my computer and IT systems when I was working remotely. He was adept at helping with both Microsoft & Mac computers.
The team are always helpful and professional
They take the time to explain and go the extra mile
Great service, good knowledge of product and good product.
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
Company / Email Audit
During discovery and even during onboarding we can audit your systems.
We complete a Risk Report for your company and this can highlight needed training areas.
This would also speed up your Cyber Security journey with us to get you secure.
Partnerships To Guarantee Your Security
Proactive, Responsive, Hamilton Group
Grab a drink and let’s have a quick chat about your business, and see how we can help you.
Book your call below or call us on 0330 043 0069.
Carl Hamilton
A Message from our Founder/CEO
“We treat every client as if they were a part of our business to provide quality and comprehensive IT support that can be counted on 24/7, 365 days a year. We succeed only when you succeed.”
Talk to us about partnering with an IT Support Company that cares
Move your business forward not back with HG.
Same Day Call-back.
Monday – Friday 09:00 – 17:30.
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.
Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
Ian Porter
Fotofabric Limited
