Managed IT Support Reading
How Can We Help Your Reading Business?
Are you happy with the service offered by your current IT support company in Reading?
Do you have an up-to-date cyber security plan, and are you ready to respond in the event of an attack?
Are your backups properly set up, and do you have complete confidence in their reliability?
Does your network give you frequent trouble or suffer from unexpected outages?
Is your IT support provider too slow in dealing with issues or unable to respond efficiently?
Have you perhaps outgrown your current provider, or are you facing challenges with IT management in-house?
Would co-managed IT support make a difference to your business if you already have in-house IT staff?
Why Choose Hamilton Solutions for IT Support in Reading
Backups and Disaster Recovery
Be prepared for the unexpected with our Disaster Recovery & Backup Solutions, quick recovery if the worst should happen.
Cloud & Network Services
Bespoke Cloud Solutions that are built for you. With the constant need for a hybrid working environment Cloud migrations are becoming a regular and necessary.
Cyber Security
Threats against businesses are growing, using the best in class services we protect your business, including achieving your Cyber Essentials Certification, HG helps your business move forward.
Managed IT
We monitor and maintain your IT systems 24/7/365 and let you focus on your business. Your business is protected from Cyber Threats and we ensure requests are resolved effectively and quickly.
Microsoft Experts
Microsoft is relied upon by millions of companies around the world, Hamilton Group specialises in Microsoft systems, from Azure to Microsoft Office 365. No wonder we have performed over 1600 Migrations to Microsoft 365.
Managed IT Support In Reading
Hamilton Group provides fully managed IT support for businesses in Reading and the surrounding areas. We protect your computer infrastructure and minimise any potential downtime, ensuring your business remains resilient to any IT challenges that may arise. If you have an IT issue, our super-fast support team is on hand to resolve it quickly and efficiently.
Our services are designed to be simple and effective, whether you need on-site or remote IT support. We understand that businesses face daily challenges, and our team is here to make things easier. From seamless deployment to securing your business, we work to keep your technology running smoothly so that you can focus on growth.
IT Support Pricing Explained
Hamilton Group values openness when it comes to pricing. We know that some companies may not openly share their pricing, which can cause confusion. We prefer to keep things clear, providing a detailed breakdown of costs with no hidden surprises.
Our comprehensive invoices outline everything you’re paying for, allowing you to understand the full scope of your IT services. To further assist you in choosing the right IT support, we have created a guide tailored to your needs.
To help aid you in deciding the right IT Support company we have produced our guide,
Download our IT Support Buyers Guide Today.
Our recommended Platinum plan even includes your Microsoft 365 licenses, plus others as below:
Frequently Asked Questions About Our Managed IT Support
Reliable IT Support Services in Reading You Can Trust
Are tech issues slowing down your business? Or perhaps you’re concerned about keeping your data secure? With Hamilton Solutions, we’re here as your trusted, on-call partner, ready to assist whenever you need it. Based in Reading, our team provides comprehensive support tailored to your business, whether it’s for cloud systems or on-site needs.
Imagine this: a client recently faced a major system crash just before an important meeting. Thanks to our responsive team, we got them back online quickly, helping them avoid major disruptions. We specialise in tackling tech challenges and finding new opportunities to help your business thrive.
Our goal is simple: keep your systems running smoothly, secure your data, and give you peace of mind, so you can focus on what matters most—growing your business.
At Hamilton Group, we know that hiring a full-time Internal IT Manager isn’t always practical for every business. That’s why outsourcing to a specialist IT business like ours is a smart choice to reduce costs and gain access to expert support. We offer 24/7 monitoring to detect and address hardware and software issues as they arise, keeping your systems running smoothly.
Our service includes Malware and Ransomware protection, with a rollback facility on select plans to safeguard your data. With our proactive approach, we identify and resolve issues before they impact your operations.
If you need help with specific project work, you can also purchase a block of hours to suit your requirements. Our flexible plans—HG Essentials, HG Pro, and HG Platinum—come with optional SLA (Service Level Agreement) options to ensure response times that work for you. We handle full onboarding and make sure your systems meet Minimum Requirements, staying compliant with the latest standards to keep your business secure and efficient.
Managed Cyber Security
Cyber Security is VERY important, from email security through to penetration testing and ensuring your office is setup to protect and recover from any attacks.
Our Reading team ensures your business is protected and we are dedicated to protecting you from vulnerabilities and can ensure you can instil confidence with your clients.
IT Services Reading
You need a partner you can trust to manage your IT Support, we can bring you the latest technology and ensure your protected to empower your business.
Fully Managed IT Support Services in the Reading area, consultation is available to ensure you are delivered the best support and enable you to focus on your business.
I recently received some online support regarding Outlook and some email issues. I had been trying for months to find a solution. Carl was very knowledgeable and solved my issues.The pricing is very fair and I would highly recommend this company!!
Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Karl was knowledgeable, polite and patient in resolving my issue
Highly recommended
Carl was really reactive in helping me recover my emails. I would recommend, he provided a very professional and friendly IT support service
Great service, good knowledge of product and good product.
Competent, dedicated, and professional service. Always available when needed. Worked hard to ensure that there was as little disruption as possible when we migrated systems
I worked with Carl for 4 years, helping me with my computer and IT systems when I was working remotely. He was adept at helping with both Microsoft & Mac computers.
Carl was very professional during his visit to our offices, wasted no time and executed his task for the day. I’d definitely recommend his services to many PC users.
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
Great first session with Carl. Very helpful, knowledgeable and professional. Will be looking to use the service on an ongoing basis over the long term. Thanks Carl
Excellent customer service, fast response times and very patient
The service was fantastic – fixed my problem efficiently
The engineer was very good and problems sorted
The team are always helpful and professional
They take the time to explain and go the extra mile
Company / Email Audit
During discovery and even during onboarding we can audit your systems.
We complete a Risk Report for your company and this can highlight needed training areas.
This would also speed up your Cyber Security journey with us to get you secure.
Partnerships To Guarantee Your Security
Proactive, Responsive, Hamilton Group
Grab a drink and let’s have a quick chat about your business, and see how we can help you.
Book your call below or call us on 0330 043 0069.
Carl Hamilton
A Message from our Founder/CEO
“We treat every client as if they were a part of our business to provide quality and comprehensive IT support that can be counted on 24/7, 365 days a year. We succeed only when you succeed.”
Talk to us about partnering with an IT Support Company that cares
Move your business forward not back with HG.
Same Day Call-back.
Monday – Friday 09:00 – 17:30.
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.
Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
Ian Porter
Fotofabric Limited
