Managed IT Service Pricing Tool
Pro Pricing
(Minimum 3 users).
(Charges when quantity does not match user count).
(Servers are treated as a user price).
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Included Services
Response times set by MSA Agreement
Remote Monitoring & Management provides remote monitoring and patch management. Patch management is designed to monitor the status of application patches, software patches, and patches for devices operating or connected to your network. RMM is mandatory for Managed IT Services
When users have technical issues our remote access tools enable us to get the job done quickly allowing our technicians persistent access to end user machines. No additional charges will be raised for incidents covered under the maintenance agreement, they're included in your monthly fee!
Full disaster recovery service from Files & Folder backup to full image backup and ability to restore offsite to a VM or Hyper=V
If you have an existing anti-virus solution you may omit this option but an anti-virus solution is required whether provided by yourselves, or a third-party. Select this option to have managed anti-virus provided by Hamilton Computers.
Endpoint protection is designed to prevent, detect, and respond to ever-changing threats and recover quickly when ransomware or other exploits strike. Endpoint Detection & Response is highly recommended.
When users have technical issues if the the incident cannot be resolved remotely and requires an on-site visit we will dispatch and engineer to site; no additional labour charges, covered under your monthly maintenance plan. Requires remote support.
Web protection and content filtering helps to protect against malware, phishing, adware, botnets, and spam. Content filtering allows you to keep users off sites that could cause a data breach and protect the business from the legal liability that comes with that breach.
Market-leading Unified Communications (VOIP) and compliance solutions, built, deployed, and supported by one of the UK’s fastest-growing SaaS companies.
CallSwitch quantity will match computers/users supported
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Estimated Monthly Cost
The final estimated price is :
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Prices are based on an estimate and may differ on your quote.
Frequently Asked Questions About Our Managed IT Support
* Guaranteed response times are set in accordance with your Master Service Agreement (MSA).
** You are able to send as many IT requests as you like for the items included in our inclusion list (on the web or on your proposal).
On-boarding Charges
when you join our services, there is a one-time fee for setting up and integrating any new or existing infrastructure and processes. The cost is often the same as one month of service. However, it may be more if your system is more significant or more complex than the standard.
The fee covers the costs of resources, software, and licenses as well as the time and labour required to get you set up. The onboarding costs are just to offset the initial expenses associated with taking on a new client, and to ensure we are compensated for the time and effort required to get you set up with our services.
Getting Started
Thank you for considering using Hamilton Group for your managed IT Services. Once you come on board you will be sent an invoice that contains both the onboarding fee and the first month of service.
We get your IT infrastructure up to the right level and with our system tools, we make an assessment and make sure your system is ready to support and secure. Once paid, you can start enjoying the benefits straight away, including proactive support and managing your system updates.
We believe in our services and to make it easier we have added our onboarding tool to our website for you to install and get going.
Company / Email Audit
During discovery and even during onboarding we can audit your systems.
We complete a Risk Report for your company and this can highlight needed training areas.
This would also speed up your Cyber Security journey with us to get you secure.
Partnerships To Guarantee Your Security
Talk to us about partnering with an IT Support Company that cares
Move your business forward not back with HG.
Same Day Call-back.
Monday – Friday 09:00 – 17:30.
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.
Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
Ian Porter
Fotofabric Limited
