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Cygnatech Managed Plans

A Managed Services Plan is quickly becoming the norm,

we have adjusted our managed plans to suit our customer requests.

Due to a demand for a multi-tier plan, we decided that it would be best to provide a service model that our customers wanted.

Meet Cygnatech our popular Managed Services plan, and we now include Online Backup in our Cygnatech Max and higher tiers.

What Is Included?

Earlier in the year, we linked to a popular blog post asking Maintenance Plans – What Are They? now we are back with a 3 product package to suit your needs and we included:

Automatic Tune-ups

Clear Temporary/Junk Files

Clear leftover Windows Update Files (often multiple GBs of space taken)

Correct registry errors

Frequently scan system files and repair any errors

Managed Anti-virus (optional with the Cygnatech Pro, Cygnatech Max & above)

Managed Malware Protection

Managed Ransomware Protection

Maintenance Plans are set for daily/weekly/monthly

Prevents Browser hijacking and spam

Windows Updates

Our Pricing

We think it is only fair to be upfront and honest with our pricing, we understand the importance of a good backup but sometimes you may already have something in place so we provide the options for you.

Cygnatech is a popular Managed Services Plan and so far thousands of customers have put the protection in place that you can too. You can visit our product site Cygnatech or see the FAQs Our in-home prices are available below.

Pricing Explained

Hamilton Group believes in being transparent with our pricing. Many companies don’t advertise price and although we can understand why, it can leave customers frustrated or confused by what is on offer.

Hamilton Group wants you to know what you are paying for with no hidden fees. A full breakdown of items on the invoices and associated costs that go into it can help you make informed decisions about your IT needs.

To help aid you in deciding the right IT Support company we have produced our guide, check it out here for our IT Support Buyers Guide, check it out here for our IT Support Buyers Guide.

Our recommended Platinum plan even includes your Microsoft 365 licenses, plus others as below:

  • Microsoft 365 Business Premium (Platinum Plan).

  • Cloud Storage.

  • Anti-Virus /Anti-Spam.

  • All security updates installed out of hours, or in predefined maintenance windows.

  • Secure Off-Site backups.

  • Secure Internet Filtering, DNS Filtering for expanded security.
  • Supporting your Cyber Essentials Certification, keeping you secure as standard and a government recognised certification to show your clients that you take your cyber security seriously.

HG Logo 7 Essentials
Annual Preferred
Contact For Quote
(Per User) Minimum 10 Users
10-Minute Response Time
24x7 System Monitoring
Centrally Managed Anti-Virus
Discounted Onsite Support Visits
Document Management
Education Courses (CyberSecurity, Microsoft, Leadership, Time Management, Mental Health)
First Contact Resolution
FREE Anti-Virus & Endpoint Detection & Response EDR
FREE File & Folder Backup
Help Desk
Monthly Executive Reports
Proactive Monitoring
Software Patch Management
Unlimited Remote Support
Talk to usTalk to us
HG Logo 6 Pro
Annual Preferred
Contact For Quote
(Per User) Minimum 10 Users
Everything in Essentials+
Asset Management Reporting
Bi-Annual Technology Roadmap Plans
Cloud Firewall
FREE Managed Desktop Image-Backup
Guaranteed Service Level Agreement (SLA)
LAN ZeroTrust
Line Of Business Application Support (LOB)
Mobile Device Management (MDM)
On-Site Support (Limited, discuss with your account manager)
Password Manager
Remote Access To Your Machines
Simulated Phishing
User Awareness Training
Talk to usTalk to us

 


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Get In Touch

Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.

Talk to us about your business 0330 043 0069

Or E-mail hello@hgmssp.com and one of our experts will get back to you.

Schedule A Quick Callback

The fastest way to figure out if we’re a good fit for your business is to have a quick chat about it. Schedule a 15-minute call so we can get right to the point.

Proactive, Responsive, Hamilton Group

Grab a drink and let’s have a quick chat about your business, and see how we can help you.

Book your call below or call us on 0330 043 0069.

Managed IT Support Services
Advanced Endpoint Protection

Carl Hamilton

HG Onboarding Specialist / Director

A Message from our Founder/CEO

“We treat every client as if they were a part of our business to provide quality and comprehensive IT support that can be counted on 24/7, 365 days a year. We succeed only when you succeed.”

  • Over 30 Years of IT Experience in our teams
  • Cloud Hosted Telephony Specialist (VOIP)

  • Cyber Security Consultancy

  • Experts in Outlook Support & Migrations

  • IT Support Services

  • Microsoft 365 Specialists

  • Outsourced IT Across The UK


Let’s work together

IT Support You Can Trust

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The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Portsmouth, Reading, Nottingham, Milton Keynes, Telford, and more.

Talk to us about partnering with an IT Support Company that cares

Move your business forward not back with HG.

Same Day Call-back.

Monday – Friday 09:00 – 17:30.

Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

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