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You may have heard the term Managed Services (MSP), but what is it truly about? Why should you have your computers looked after instead of simply fix them when they go wrong?

We give you 5 reasons to use Managed Services, our clients often sign up for a Managed Services plan for peace of mind and to ensure business continuity.

1. Access to experts whenever required

By joining a Managed Services plan you are also gaining access to a wealth of technical knowledge,

and that support is yours as part of an agreement with the company.

You gain the experience of skilled technicians and documentation to back it up and help you carry on doing whatever it is you need to.

2. Control Costs

Hiring an in-house IT team can be expensive, usually,

the company has to hire an IT director and the staff to man the Support Desk and the expense can truly spiral.

You have salaries, holidays, and sicknesses to cater for but with a Managed Services plan that is generally taken care of either by automation or with skilled staff.

Managed Services aren’t just for businesses either, imagine losing all those important family photos?

Years of baby pictures and important documentation, with all the talk of Ransomware it is crucial to get some form of protection.

3. Cyber-Attacks

As mentioned in the Cost section protecting from Ransomware is crucial, keeping a business going with all the attempts to extract money from businesses for their data back.

So what is Ransomware? Ransomware is a piece of malicious software that is spread to a machine and then encrypts the data.

Unfortunately, then the culprit attempts to demand money from the victim in exchange for the encryption key to regain access to their data.

4. Maintenance

Taking a Managed Services contract does not just give you IT support when you call but you gain access to Managed Anti-Virus Protection.

The most important aspect for any business is their data and keeping it protected. The maintenance of machines is also very important, with daily/weekly or monthly agreements you can continue working and fixes are done without you even knowing.

5. Proactive Management

It is not just about fixing issues that arise, it is also about finding and tackling problems before you even know.

Providing the Managed Service provider has the correct notifications in place then there should be notifications for just about any reason that is requested,

patches and software should always be looked after to make sure nothing malicious creeps in.

What is really important to you, waiting for a few hours before you can get any work done or to be able to carry on working?

Meet those deadlines and never worry about the little things, with our Managed Services you get back you pay for.

What now?

If you think a Managed Services Plan could be for you then feel free to reach out, we can tailor our plans to meet your requirements.

There are more than 5 reasons to use Managed Services, but we felt best to give you the top reasons.

If you feel that you would prefer a set plan with services then we can lay out the options to make the decision easier for you.

Call us to discuss your options on 0330 043 0069 or book an appointment with an expert.


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Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.

Talk to us about your business 0330 043 0069

Or E-mail hello@hgmssp.com and one of our experts will get back to you.

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Managed IT Support Services
Advanced Endpoint Protection

Carl Hamilton

HG Onboarding Specialist / Director

A Message from our Founder/CEO

“We treat every client as if they were a part of our business to provide quality and comprehensive IT support that can be counted on 24/7, 365 days a year. We succeed only when you succeed.”

  • Over 30 Years of IT Experience in our teams
  • Cloud Hosted Telephony Specialist (VOIP)

  • Cyber Security Consultancy

  • Experts in Outlook Support & Migrations

  • IT Support Services

  • Microsoft 365 Specialists

  • Outsourced IT Across The UK


Let’s work together

IT Support You Can Trust

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The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Portsmouth, Reading, Nottingham, Milton Keynes, Telford, and more.

Talk to us about partnering with an IT Support Company that cares

Move your business forward not back with HG.

Same Day Call-back.

Monday – Friday 09:00 – 17:30.

Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

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