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New – How to log a ticket with Hamilton Group
Logging a ticket has never been easier with Hamilton Group.
You can use a few options, either call us on 01423 438953 or use the Client Portal.
The other options are to email servicedesk@hgmssp.com or follow the guide to our Support Icon below:
Watch our video to find out how to log a ticket
Unable to watch a video right now?
How to log a ticket with Hamilton Systems
Look for the HS Icon in the Taskbar
The HS icon will either show near the clock or you may need to press the ^ arrow to reveal it.
Right Click and select HS Icon from Taskbar
You can either request support or attach a screenshot with the support request.
Complete Company details and priority
Complete company details and state whether the issue / request is just for you or the whole company.
Hamilton Group will be in touch
Your ticket will be assigned a priority and a member of our team will be in touch asap.
Testimonials
Get In Touch
Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.
Talk to us about your business 0330 043 0069
Or E-mail hello@hgmssp.com and one of our experts will get back to you.
Schedule A Quick Callback
The fastest way to figure out if we’re a good fit for your business is to have a quick chat about it. Schedule a 15-minute call so we can get right to the point.
Proactive, Responsive, Hamilton Group
Grab a drink and let’s have a quick chat about your business, and see how we can help you.
Book your call below or call us on 0330 043 0069.
Carl Hamilton
A Message from our Founder/CEO
“We treat every client as if they were a part of our business to provide quality and comprehensive IT support that can be counted on 24/7, 365 days a year. We succeed only when you succeed.”
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IT Support You Can Trust
The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Portsmouth, Reading, Nottingham, Milton Keynes, Telford, and more.
Talk to us about partnering with an IT Support Company that cares
Move your business forward not back with HG.
Same Day Call-back.
Monday – Friday 09:00 – 17:30.
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.
Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
Ian Porter
Fotofabric Limited
