CO-MANAGED IT SUPPORT

Co-Managed IT services are a blended approach to helping you solve problems by offering our expertise to help you better manage your IT department or your IT services company.

Unlike a traditional MSP agreement where Hamilton Group would work directly with the end users, our Co-Managed IT plans have us reporting directly to you. What we offer you is more than just our enterprise monitoring tools for proactive and responsive analysis and support. We are also offering assistance with special projects such as server upgrades, network upgrades, and any other technology consulting you may need. We do all of this while remaining invisible to your end users because we always want you to be the first point of contact.

Co-Managed Services: Billed per Workstation and Server per Month

Services Inclusive with Co-Managed IT

  • Workstation access by Hamilton Group

  • Microsoft / Apple Patch Management

  • Anti-Virus Software with constant updates, Web Filtering and optional DNS control

  • Cyber Security Monitoring

  • Drive Status

Billable Service Rates

  • Remote Support – billed per hour with 15 minute increments

  • Project planning or consulting billed hourly

  • Onboarding fees could apply (device dependant)

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IT Buyer's Guide

Managed Backup: Billed per Workstation and Server per Month

Services Inclusive with Managed Backup

  • Setup of Encrypted Vault to store all data

  • Full System Backup & Daily Differential Backups

  • Unlimited Backup Data Storage per workstation

  • Unlimited Backup Data Storage per server

  • Local Backup Storage can be added on to speed up recoveries

  • Data Restoration is not included. If Data Restoration is required, standard billing rates apply

Get In Touch

Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.

Talk to us about your business 0330 043 0069

Or E-mail hello@hgmssp.com and one of our experts will get back to you.

Company / Email Audit

During discovery and even during onboarding we can audit your systems.

We complete a Risk Report for your company and this can highlight needed training areas.

This would also speed up your Cyber Security journey with us to get you secure.

Partnerships To Guarantee Your Security

Datto
Dell
Cyber Security
Microsoft 365
IT Support Birmingham

Let’s work together

IT Support You Can Trust

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The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Portsmouth, Reading, Nottingham, Milton Keynes, and more.

Schedule A Quick Callback

The fastest way to figure out if we’re a good fit for your business is to have a quick chat about it. Schedule a 15-minute call so we can get right to the point.

Talk to us about partnering with an IT Support Company that cares

Move your business forward not back with HG.

Same Day Call-back.

Monday – Friday 09:00 – 17:30.

Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

Are You Ready To Talk?