Managed IT Support Reading

We have a minimum starting price of £1,300 per month for our fully managed service and £2,000 per month for our co-managed service.

The reason we have minimum monthly charges for our services is because we want to continue to deliver exceptional, best in class service to our clients.

We believe the best way to do this is to work with fewer clients, providing a more dedicated experience.

Because we work with fewer clients, we have to ensure that we work to a minimum starting price, otherwise we would be forced to take on too many clients which would dilute our attention and service levels.

This enables us to have the correct staff on hand to provide exceptional service.

We work with some great clients based in Yorkshire, across various sectors including:

• Charities, non-profit, third sector
• Financial services
• Manufacturing, engineering, medical device
• Professional services – creative, finance, insurance, loans, recruitment
• Property and construction
• Warehousing and distribution
• Roofing

Telephone & Remote Support Mon-Fri 9-5 pm (emergency out of hours available).

Advanced Malware Protection.

Managed Business Anti-Virus.

Microsoft 365 Support.

Microsoft 365 Training & other areas such as Mental Health & Cyber Security.

Optional Proactive Network Care (Firewall/Router/Switches).

Proactive Care (Monitoring & Patch Management – System and Software).

The intention of our fully-inclusive Managed IT & Cyber Security service is to ensure that we aren’t trying to sell you add-ons or bolt-ons all the time.

We’ve found from conversations with businesses that their current experience with their IT partner is they feel like they’re constantly being sold to. With new products and services being offered on a regular basis with additional charges.

That said, there are some options that don’t benefit all our clients equally and stay separate to our Managed IT Service.

You will pay additionally for your Microsoft 365 licences as these aren’t included within the package price. We’ve done this to ensure that we provide the most cost-effective licenses for your particular use case.

A lot of our clients choose to use our hosted VoIP telephone solution too. This would be quoted for you based on your requirements.

Our Harrogate-based Managed IT Support costs from £65 per month for each user, but there is a 10-user minimum. This means your minimum cost would be £650+VAT per month.

This can differ based on how many servers, computers or sites you have. The best thing would be to talk to us about your individual quote.

It is very easy. We can change over any necessary software behind the scenes.

We make sure to document your setup and get all the security and monitoring tools in place, this allows us to react quickly when you need us.

Any information we can get from your existing provider will be helpful.

Our service and pricing is standardised to ensure that every single one of our clients receives the same exceptional service and all the Cyber Security measures we can think of.

Essentially, all we need to know is whether you have an internal IT team that we’re going to be working with or if you’re planning on outsourcing all of your IT requirements to us.

These are the only two pricing differences we have.

Yes, we are able to provide the same level of service for Apple Macs and PCs. We work with a number of media and creative agencies that have either mostly Mac or 100% Mac setup.