How we do things

We care about you

Technology planning is not just about when technology works, or when things need to be fixed as it can take extensive planning.

Our IT solutions are built for you and focus on the following:

Staff Matter

Never leave your staff with nothing to do. Outsourced IT Support can be available when required.

Either to help your in-house team or fully support your staff from project to support.

Processes

Your staff should be efficient and not be left twiddling their thumbs. Through automation and productivity our processes are designed to make your life easier.

System Support

With 24/7 Support available with our leading hardware/software and security solutions, we know Hamilton Group is the number one place to go.

We work for you

7 Step process to ensure success

1st Step: Network Assessment

Assessment of your current infrastructure, discover any existing pain points, and discover a solution.

2nd Step: Future Roadmap

We identify your goals and where your business wants to go. Hamilton Group create a solution to make your IT Support better.

3rd Step: Implement Solution

Implement the system choices made and minimise downtime. This covers both hardware and software.

4th Step: Training

Teach your teams how to use the new IT systems and make sure your deployment is a success.

5th Step: Quarterly Assessments

Our goal is to ensure your business is a success, with frequent business reviews we can make sure your IT business goals are met.

6th Step: Reporting

Regular reports, advising how your business is going and how the operation of your systems work.

7th Step: Team Meetings

Our ultimate goal is to be a part of your team, we are there for you and are here for any support or advice to improve your business.

Hamilton Group IT Services

Get In Touch

Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.

Talk to us about your business 0330 043 0069

Or E-mail hello@hgmssp.com and one of our experts will get back to you.

We use the very best systems and tools to ensure you get the full benefit of the technology you invest in. Supporting SMEs, MEs, LEs and Internal IT teams. We ensure your IT Support systems stay secure and will support your current and future business plans.

Company / Email Audit

During discovery and even during onboarding we can audit your systems.

We complete a Risk Report for your company and this can highlight needed training areas.

This would also speed up your Cyber Security journey with us to get you secure.

Partnerships To Guarantee Your Security

Datto
Dell
Cyber Security
Microsoft 365
IT Support Birmingham

Testimonials

Proactive, Responsive, Hamilton Group

Grab a drink and let’s have a quick chat about your business, and see how we can help you.

Book your call below or call us on 0330 043 0069.

Managed IT Support Services
Advanced Endpoint Protection

Carl Hamilton

HG Onboarding Specialist / Director

A Message from our Founder/CEO

“We treat every client as if they were a part of our business to provide quality and comprehensive IT support that can be counted on 24/7, 365 days a year. We succeed only when you succeed.”

  • Over 30 Years of IT Experience in our teams
  • Cloud Hosted Telephony Specialist (VOIP)

  • Cyber Security Consultancy

  • Experts in Outlook Support & Migrations

  • IT Support Services

  • Microsoft 365 Specialists

  • Outsourced IT Across The UK


Talk to us about partnering with an IT Support Company that cares

Move your business forward not back with HG.

Same Day Call-back.

Monday – Friday 09:00 – 17:30.

Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

Are You Ready To Talk?