Computer Support Harrogate
Need a reliable Computer Support partner for your business?
- Are you happy with what your current IT company is doing for you?
- Do you have a Cyber Security plan and are you ready in the event of an attack?
- Have you ever got worried about your backups? Do you have them and are you fully prepared?
- Does your network ever cause you issues or struggle with outages?
- Is your IT provider slow to respond or unable to tackle tickets in a timely manner?
- Have you outgrown your provider or are you currently struggling with IT in-house?
- Will you benefit from our Computer Support if you currently hire in-house staff?
We protect your Computer Infrastructure while minimising any downtime, and we understand that it is essential to prevent damage to your business. If you do have IT issues that need quick attention then contact us.
We can make an assessment of your equipment and liaise with you and your staff to assess how your business works. With this data we can make a proper recommendation for you and scale this as your business changes.
Why get Computer Support from Hamilton Group?
The ongoing costs of employing your own internal IT Manager, can’t always be justified. Outsourcing to a specialist IT business can reduce your staff costs and opens up your business to our knowledge. We ensure the best performance with 24/7 monitoring to discover any hardware and software issues.
We include both Malware and Ransomware protection and depending on the price plan it could include a rollback facility. With our proactive approach, we discover problems before our clients’ notice. Check out our videos demonstrating what happens without the right protection. Whether you live in Harrogate or not we can support you throughout the UK.
Looking for project work? We also support purchasing a block of hours as well. With Cygnatech Essentials the SLA is optional but with Cygnatech Managed we agree on an SLA during onboarding. Should your systems not meet our Minimum Requirements, we work with you to get up to standard and compliance.
Pricing Explained
Hamilton Group believes in being transparent with our pricing. Many companies don’t advertise price and although we can understand why, it can leave customers frustrated or confused by what is on offer.
Hamilton Group wants you to know what you are paying for with no hidden fees. A full breakdown of items on the invoices and associated costs that go into it can help you make informed decisions about your IT needs.
To help aid you in deciding the right IT Support company we have produced our guide, check it out here for our IT Support Buyers Guide, check it out here for our IT Support Buyers Guide.
Our recommended Platinum plan even includes your Microsoft 365 licenses, plus others as below:
Essentials
Pro
Platinum
Get In Touch
Need expert IT assistance? Contact Hamilton Group today! Our specialists offer top-notch solutions tailored to your needs. Don’t let tech troubles hold you back.
Talk to us about your business 0330 043 0069
Or E-mail hello@hgmssp.com and one of our experts will get back to you.
The engineer was very good and problems sorted
I worked with Carl for 4 years, helping me with my computer and IT systems when I was working remotely. He was adept at helping with both Microsoft & Mac computers.
Great first session with Carl. Very helpful, knowledgeable and professional. Will be looking to use the service on an ongoing basis over the long term. Thanks Carl
Excellent customer service, fast response times and very patient
The team are always helpful and professional
They take the time to explain and go the extra mile
Competent, dedicated, and professional service. Always available when needed. Worked hard to ensure that there was as little disruption as possible when we migrated systems
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
The service was fantastic – fixed my problem efficiently
Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Karl was knowledgeable, polite and patient in resolving my issue
Highly recommended
I recently received some online support regarding Outlook and some email issues. I had been trying for months to find a solution. Carl was very knowledgeable and solved my issues.The pricing is very fair and I would highly recommend this company!!
Carl was very professional during his visit to our offices, wasted no time and executed his task for the day. I’d definitely recommend his services to many PC users.
Carl was really reactive in helping me recover my emails. I would recommend, he provided a very professional and friendly IT support service
Great service, good knowledge of product and good product.
IT Support Services Available:
Business Continuity
Microsoft 365
Cloud Computing
Microsoft Azure
Company / Email Audit
During discovery and even during onboarding we can audit your systems.
We complete a Risk Report for your company and this can highlight needed training areas.
This would also speed up your Cyber Security journey with us to get you secure.
Partnerships To Guarantee Your Security
Let’s work together
IT Support You Can Trust
The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Portsmouth, Reading, Nottingham, Milton Keynes, and more.
Proactive, Responsive, Hamilton Group
Grab a drink and let’s have a quick chat about your business, and see how we can help you.
Book your call below or call us on 0330 043 0069.
Carl Hamilton
A Message from our Founder/CEO
“We treat every client as if they were a part of our business to provide quality and comprehensive IT support that can be counted on 24/7, 365 days a year. We succeed only when you succeed.”
Talk to us about partnering with an IT Support Company that cares
Move your business forward not back with HG.
Same Day Call-back.
Monday – Friday 09:00 – 17:30.
“Our email wasn’t performing very well so we asked Hamilton Group to take a look & Carl proposed to migrate us to MS Exchange.
Carl was very helpful throughout & the migration went very well.
He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.
Would recommend for knowledge, attention to detail & great customer service.”
Ian Porter
Fotofabric Limited
